Last Updated: June 2026

1. Introduction

Atoll Therapeutic Services is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, and phone numbers. This Personal Information is obtained in many ways including interviews, correspondence, by telephone and email, via our website, and from third parties. We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing.

3. Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, religion, or health information. Sensitive information will be used by us only for the primary purpose for which it was obtained, with your consent, or where required or authorised by law.

4. Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.

5. Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. Atoll Therapeutic Services will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

6. Policy Updates

This Policy may change from time to time and is available on our website.